Hayes Global Health Strategies

Survey Deficiency Recovery for Home Care Agencies

When a survey identifies deficiencies, most agencies focus on submitting a Plan of Correction. While that step satisfies the regulator, it does not always address the operational issues that caused the findings in the first place.

Survey Deficiency Recovery focuses on identifying the underlying causes behind survey deficiencies and establishing structured corrective actions so those issues do not recur during follow-up inspections or future surveys.

This engagement helps agencies move beyond reactive corrections and implement operational processes that support consistent compliance.

Engagement Structure

Remediation scope is determined after reviewing the survey report. Engagements are structured based on the operational areas affected by the findings.

Targeted Correction

Investment: $3,500

Delivery: 7 business days

For agencies where survey findings stem from a single operational system.

Includes

Operational Remediation

Investment: $5,500

Delivery: 10 business days

For agencies with deficiencies affecting multiple operational systems.

Includes

Compliance Stabilization

Investment: $7,500

Delivery: 14 business days

For agencies where survey findings indicate widespread operational gaps.

Includes

Extensive Deficiency Remediation

Investment: TBD

Agencies with extensive operational deficiencies may require a broader remediation engagement.

After the survey report is submitted and reviewed, a custom scope of work and engagement investment will be provided.

How the Process Works

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Business days are Monday through Friday excluding holidays.

How the Process Works

01

02

03

04

05

Business days are Monday through Friday excluding holidays.

Submit Survey Report